Begin your search of the AGOSR Open Access Database

Search

Reset
Results: 1
Cover Image for Factors Affecting the Adoption of Self-Service Technology (SST) in the Public Sector View Article
Factors Affecting the Adoption of Self-Service Technology (SST) in the Public Sector
Pascal Ravesteijn, Guido Ongena, Sanne Staat
Jul 01, 2020
In the Netherlands, housing corporations are increasingly adopting self-service technologies (SSTs) to support affairs their tenants need to arrange. The purpose of the study is to examine the customers' motivations of using...
Public & Sector Management Government and Law Electronic Government
Published by: IGI Global